Looking for help with your Sterilite products? You’re in the right place. Below are answers to common questions about product use, care, and support. If you still need assistance, our Sterilite customer service team is here to help.
Looking for help with your Sterilite products? You’re in the right place. Below are answers to common questions about product use, care, and support. If you still need assistance, our Sterilite customer service team is here to help.
Sterilite products are available at major retailers nationwide, including mass retailers, grocery stores, and online marketplaces. We do not sell directly to consumers. To locate the retailer nearest you, please use the individual product pages and the “Where to Buy” button. Availability may vary by location and product type.
Sterilite products are made from polypropylene and polyethylene, materials that are safe for food storage. Our manufacturing process does not use PVCs, latex, Teflon, phthalates, BPA, fungicides, or antibacterial chemicals. Many clear Sterilite products are also acid-free and safe for storing photos, fabrics, and keepsakes.
Yes, Sterilite proudly manufactures its products in the United States, maintaining a strong commitment to quality and consistency.
Many Sterilite storage containers are designed for food storage. All Sterilite food storage and kitchen items are BPA-free and phthalate-free.
Some products are suitable for microwave reheating, freezer storage, and top-rack dishwasher use. All Sterilite food storage items are microwave safe and designed for reheating food. Use caution when reheating foods high in sugar or fat, as they may damage microwave-safe containers. Always refer to the product label and your microwave manufacturer’s instructions for proper use.
You can find size and capacity information on our website by browsing product categories or visiting the All Products page. If you’re unsure where to look, try searching by product type or item number.
Many Sterilite storage bins are designed to be stackable, helping maximize vertical storage space. We suggest consumers do not overload them or stack more than three high. When storing items away, use good judgment and be mindful of the weight in each storage bin and place the heaviest bin on the bottom. Check product details to confirm stackability features.
Consider what you’re storing, the space available, and whether you need features like clear visibility, secure lids, or stackability. Sterilite offers a wide range of options to fit different spaces and uses.
Our products are recyclable, and the triangular recycling symbol may be found on the bottom of all items. Our products are made of polypropylene or polyethylene and bear the numbers "5" or “4” for recycling purposes if your community offers this service. Please check your local recycling guidelines to confirm accepted materials in your area.
Most Sterilite products can be cleaned with mild soap and warm water. Avoid abrasive cleaners or harsh chemicals that may damage the surface.
Certain foods, such as those with a tomato base, may stain plastic, while others like garlic can leave lingering odors. To remove stains or odors, try cleaning with a baking soda paste, then wash on the top rack of the dishwasher or by hand with dish detergent and rinse thoroughly.
If you experience difficulty removing a label, try using a non-acetone nail polish remover, olive oil, Goo Gone, or a small amount of WD-40.
Some larger items may require minimal assembly. Instructions are typically included with the product. If you need additional help, please refer to the specific product page for assembly instructions and resources.
For recent purchases, we recommend returning the item to the retailer where it was purchased for a replacement or refund, based on their return policy. For additional support, please contact Sterilite customer service.
You can contact us by submitting a message through our Sterilite Contact page.
Sterilite welcomes new product ideas from outside inventors. To submit an idea, you must complete and return an Idea Submission Form. Submissions without this form will not be reviewed. Please submit copies only, as materials may not be returned.